Issy-les-Moulineaux, July 06, 2017 – Sodexo (NYSE Euronext Paris: FR 0000121220 - OTC: SDXAY), world leader in Quality of Life Services, today reported its non-audited revenues for the first nine months of Fiscal 2017, which ended on May 31, 2017.

  • Revenue organic growth1 was up +0.5% and +1.3% excluding Rugby World Cup:
    • On-site Services organic growth turned positive at +0.3% as the weight of the base effect of the Rugby World Cup reduces. Excluding this event, the growth was +1.1%.
    • This reflects a lower than expected Q3 performance, at +1.3%, with
      • Lower than anticipated activity in Health Care and Universities in North America,
      • Corporate Services remained strong in North America and Asia and Latin America but was still weak in Europe,
      • Energy & Resources and Government & Agencies returned to positive growth,
      • More generally, robust growth in Latin America, Brazil and Asia.
    • Benefits & Rewards Services organic growth of +6.1%, reflecting
    • Strong growth in Europe, and in Incentive & Recognition
    • An improving underlying trend in Latin America in Q3 masked by the effect of the Venezuelan bolivar devaluation.
  • Fiscal 2017 guidance:
    • Revenue organic growth of +1.5% to +2%
    • Growth in operating profit confirmed at between 8% and 9% (excluding currency effect and exceptional expenses linked to the Adaptation and Simplification program).
  • Medium-term objectives confirmed.

Revenues by activity and global client segment 9M Fiscal 2017:

(in millions of euro)
9M Fiscal 2017 9M Fiscal 2016 Organic growth Published growth
Business & Administrations 7,883 7,869 -0.5% +0.2%
Health Care & Seniors 3,759 3,647 +1.9% +3.1%
Education  3,673 3,622 +0.2% +1.4%
Total On-site Services 15,314 15,137 +0.3% +1.2%
Total Benefits & Rewards Services 673 576 +6.1% +16.9%
Elimination of intra-group revenues (3) (4)    
TOTAL GROUP 15,984 15,709 +0.5% +1.7%


Commenting on these figures, Sodexo CEO Michel Landel said: 

The Q3 revenue performance was in line with Q2 but disappointing, particularly in Health Care and Universities in North America and Business & Administrations in Europe.
On the other hand in other areas, the recovery is coming through. Energy & Resources has turned positive in Q3. France is improving and Asia and Latin America, and in particular Brazil, continue to be strong. 
We are confident in the acceleration of revenue growth in Q4, given the recent contract start-ups and a significant calendar effect in North America.
As a result, whereas revenue growth will be softer than expected this year, we maintain our objective of growth in operating profit of between +8% to +9% for this fiscal year, excluding currencies and before exceptional expenses.

Highlights of the period

  • 9M Fiscal 2017 Revenues amounted to 16 billion euro, up +1.7% on the previous year period. Currencies contributed +0.8% and net acquisitions +0.4%. So, organic growth was +0.5%, or +1.3% excluding effect of the Rugby World Cup (RWC) in the comparable base.
  • Organic growth for the On-site Services activity was +0.3%, or +1.1% excluding the RWC impact:
    • Business & Administrations organic growth of -0.5%, or +1.1% excluding the RWC, accelerated quarter on quarter. This reflects a return to positive growth in Energy & Resources of +4.3% in Q3, an improving trend in France, due to an easier comparable base in the tourist activities and Government & Agencies. In Corporate Services, activity was solid with high single digit growth in North America and the developing economies more than offsetting weakness in Europe. 
    • The strong trend in Health Care & Seniors in the first half was offset somewhat by organic growth turning negative in Q3 in North America resulting in an organic growth at +1.9% for the period. This was due to lower comparable unit sales linked to scope and services changes in a few large contracts and the impact of phasing difference in new business. Development in Asia and Brazil remained strong. In Europe, bidding opportunities remain highly competitive in Hospitals; however Seniors development has been better in Q3. 
    • Education organic growth was positive at +0.2%. Schools activity is benefiting from strong retention and development in all regions. The Universities activity is more challenging, particularly in North America where growth was suffering from the lack of prior year signatures. In Q3, same site sales growth reflected a positive calendar shift from Q2, lower than expected student spend and the accelerated exit of a large contract in Q2.
  • First 9M Fiscal 2017 organic revenue growth in the Benefits & Rewards Services was +6.1%. Growth in Europe, Asia and the USA remained strong through to the end of the period at +9.8%, reflecting solid growth in both the number of beneficiaries and face values, and good momentum in the Incentive and Recognition activity. In Latin America, organic growth was +2.1% for the period. The apparent slowdown in Q3 reflects the impact of the Venezuelan devaluation at the end of May, masking signs of stabilization in Brazil and continued strong growth in Mexico and Chile.


Revenue growth in Q3 was disappointing due to lower than expected activity in Health Care and Universities in North America and continued weakness in Corporate services in Europe. However, Energy & Resources has turned positive, the trend in France is improving and developing economies are growing well.

The expected acceleration in Q4 is also still on track with:

  • A return to growth in France,
  • Further acceleration in Energy & Resources,
  • The calendar effect in North America,
  • Contribution of contract startups in May and June 2017.

As a result, while revenue growth may be softer than previously anticipated, between +1.5% and +2%, operating profit growth before currencies and exceptional items should still be between +8% to +9%.

Long-term trends remain positive with further significant opportunity in outsourcing and contract consolidation, growth in developing economies, strong potential of the new segment organization and increased contribution from acquisitions. The Group confirms its mid-term objectives of:

  • Average annual revenue growth, excluding currency effect, of between +4% and +7%; 
  • Average annual growth in operating profit, excluding currency effect, of between +8% and +10%.

Conference call

Sodexo will hold a conference call (in English) today at 9:00 a.m. (Paris time), to comment on its revenues for the first nine months of fiscal 2017. Those who wish to connect from UK may dial + 44(0)20 3427 1905 or from France +33(0)1 76 77 22 30 following by the pass code 34 49 694. The presentation can be followed via live webcast on the Group website,

The press release, presentation and webcast will be available on the Group website in both the "Latest News" section and the "Finance - Financial Results" section. 

Financial calender

Annual results, Fiscal 2017

November 16, 2017

1st quarter revenues, Fiscal 2018

January 11, 2018

Annual Shareholders’ Meeting 2018

January 23, 2018


About Sodexo

Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience: from foodservices, reception, maintenance and cleaning, to facilities and equipment management; from Meal Pass, Gift Pass and Mobility Pass benefits for employees to in-home assistance, child care centers and concierge services. Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 425,000 employees throughout the world.

Key figures (as of August 31, 2016)

20.2 billion euro in consolidated revenues
425,000 employees
19th largest employer worldwide
80 countries
75 million consumers served daily
17.1 billion euro in market capitalization (as of July 5, 2017)
(per 16. November 2016)


Forward-looking statements

This press release contains statements that may be considered as forward-looking statements and as such may not relate strictly to historical or current facts. These statements represent management's views as of the date they are made and Sodexo assumes no obligation to update them. The reader is cautioned not to place undue reliance on these forward-looking statements. Figures have been prepared in thousands of euro and published in millions of euro.

1Organic growth is defined as growth at constant exchange rates (converting 9M Fiscal 2017 figures at Fiscal 2016 rates) and consolidation scope, except for Benefits & Rewards in Venezuelan Bolivar. All Fiscal 2017 and Fiscal 2016 figures in VEF have been converted at the exchange rate of USD 1 = VEF 2010 vs. VEF 645 for FY 2016.


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